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Warranty & Repairs | Your Peace of Mind

Warranty & Repairs

Taking care of your jewelry, whatever life brings.

Warranty & Repairs

Taking care of your jewelry, whatever life brings.

life happens

We know, no matter how carefully you care for your jewelry, sometimes life happens. To give you peace of mind, we offer a variety of benefits to make sure you get the most out of your pieces.

life happens

We know, no matter how carefully you care for your jewelry, sometimes life happens. To give you peace of mind, we offer a variety of benefits to make sure you get the most out of your pieces.

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Lifetime Stone Guarantee

Free replacement of cracks, chips or stone defects.*

Lifetime Manufacturing Warranty

Lifetime Manufacturing Warranty

Coverage for any manufacturing defects that slip through our 3x quality control process.*

Free Resizing

Free Resizing

We provide one free resizing per ring within the first year of purchase.*

Complementary Spa Days

Complementary Spa Days

Send your jewelry back for a free deep cleaning up to two times within the first year of purchase.*

*Limitations may apply. For details on all these benefits and more, check out our FAQ page.

Above and Beyond

For everything not covered by the services listed above, we offer a menu of additional servicing for your jewelry at one of our USA workshops.

Above and Beyond

For everything not covered by the services listed above, we offer a menu of additional servicing for your jewelry at one of our USA workshops.

Workshop Pricing
Menu

Spa Day (inspection, polishing and
professional cleaning)

$65  Per Piece*

Resizing

$100 - $125 Per Piece*

Prong Repair

Quoted Upon Receipt

Stone Replacement

Quoted Upon Receipt

Other Repair?

Let us know what you need, we’ll quote upon assessing the specific item

Quoted Upon Receipt

All pricing is subject to change and may be impacted by the scope of service required to properly handle certain jewelry items.

To schedule a repair or service appointment for your
jewelry, please submit a request.

SUBMIT A REPAIR REQUEST

To schedule a repair or service appointment for your jewelry, please submit a request.

SUBMIT A REPAIR REQUEST